Sender Sent Older File Extension Type: If the sender has sent you an old file extension type of email, you might not get to see it on the preview.Previewer Not Installed: If you don’t have the proper application downloaded on your computer to view the mail, you won’t be able to open it.
This might make you think your preview is not working in your Outlook.
Issue With Preview Panel: Sometimes, when there is a problem setting the view tab, you might face a slight issue in your preview panel. Windows firewall Service Not Running: if your Windows firewall service is disabled, you might receive a message saying, “This file cannot be previewed because of an error with the following previewer” while previewing the email. Disabled Attachment Preview: When your Attachment Preview is not enabled, you won’t have access to your email preview. We have gathered some issues that might be the culprit for your preview not working. It is very hard to pinpoint the causes for your outlook preview not working, but the fixes for this issue are quite easy.
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