

Apparently, Conexant has updated its drivers and is already providing them to OEMs. Microsoft also recommends in the Workaround section that affected users check with their device manufacturer (OEM) to see if an updated driver is available.

There, Microsoft writes that they have relaxed the upgrade freeze as of Januto allow certain devices with the affected driver to update to Windows 10, version 2004 or Windows 10, version 20H2. In the Know Issues section of Windows 10, Microsoft has now published a supplement in the form of a workaround as of January 22, 2021. Then, in October 2020, there was a partial fix from Microsoft, which I had addressed in the article Windows 10 2004/20H2: Issues with Conexant audio drivers partial fixed. Microsoft had therefore temporarily stopped the rollout on machines with these drivers. Microsoft further states that it affects Conexant ISST Audio or Conexant HDAudio drivers listed in Device Manager under Sound, Video and Game Controllers with file names uci64a96.dll to uci64a231.dll and file version 7.231.3.0 or lower.Īffected are Windows 10 version 2004 to 20H2 as well as Windows Server 2004/20H2. In the Know Issues section of Windows 10, Microsoft states that Windows 10 devices with affected Conexant ISST audio driver may display an error or experience issues while the update is being installed or after. The information can be found in the Windows 10 status area and was already announced for Windows 10 version 2004 on May 27, 2020. You should hear the Windows theme play when you logon with your password.There are drivers for Conexant ISST Audio or Conexant HDAudio from the vendor Conexant, but they have been causing problems since the release of Windows 10 version 2004. Not sure if Cortana lets you do that since I disabled mine. I just typed it into the Win10 search box. If you don't know how to get to msconfig.exe, there are a variety of instructions on the internet. Click the Advanced options button, check the Maximum memory box and set the value to 3072." Microsoft suggests running msconfig.exe and heading to the Boot tab.


Try this workaround for that if your notebook has 4 GB of memory.Ī problem with the Conexant audio means that you may hear no sound in Windows 10 even though everything appears to be working correctly. "If your notebook has 4 GB of memory, I know you are not going to believe this, but for some crazy reason having 4 GB of memory installed on that platform causes the sound not to work. The cure was as follows and it worked for me tonight: After trying all sorts of things suggested in Microsoft and HP troubleshooting steps, I came across an HP forum in which a problem of no sound after upgrading to Windows 8 or 10 from Windows 7 was presented.
